IT Support Analyst - prestigious brand London
Skills: IT Helpdesk Engineer, Support Analyst, Infrastructure Engineer, 2nd line support, 3rd Line Support, Helpdesk, Service Desk, Windows desktop support, network support, Microsoft, Windows, Active Directory, Exchange, Windows Server, Blackberry. Nice to haves: Apple Mac, OS X Server, Mountain Lion, Cisco, AV digital projection, satellite, 3D, HD, firewall. Qualifications such as MCSE, MCITP, ITIL desirable
Exceptional role within a prestigious global brand for a well rounded IT Helpdesk and Support Analyst.
We're looking for someone with strong technical support skills gained within an IT Infrastructure or IT Support role. Technically you will have good 2nd line support and possibly 3rd line technical support skills with strong Microsoft windows knowledge on both the Windows Desktop and Windows Server side. Other skills that would be nice to have include a combination of apple mac technologies, Exchange, Active Directory, Blackberry and other mobile devices, as well as networking skills. Any knowledge of AV, digital projection, video conferencing, satellite, 3D and HD technologies are also desirable.
This role isn't just technical, you will be providing pc support and network support but will also manage 3rd party suppliers, run projects and contribute to the IT strategy regarding infrastructure technologies. The role will suit someone with a genuine interest in IT, capable of recognising innovative new technologies and recommending them for the business.
This is a key role within a world-leading organisation that prides itself on exceptional service.
This is also a great opportunity to work within an ITIL environment. You must be able to demonstrate an understanding of ITIL processes and best practice, incident management, taking ownership of problems, responding quickly to problems and relationship management. Above all enthusiasm for solving problems and for delivering exceptional customer service is required. This is a role where you'll be liasing with key stakeholders within the business across all levels.
This is a great role for someone looking for a technical job within a dynamic, exciting and best of breed environment. With a chance to input into strategic direction, you will not fail to be excited about this role!
Based in Central London, this role is easily commutable by tube.
Tilt Recruitment are specialists in IT Recruitment. We work hard to find our candidates their perfect roles within fantastic organisations across the UK. If this role isn't right for you, please still get in touch with us as we may have other roles which may suit you better.
We also offer up to £500 for every successful referral, if you know someone who matches this skill set please let us know.
Follow us on LinkedIn, Twitter and Facebook.
Tilt Recruitment is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.jobsite.co.uk/job/959496715