2nd Line Support (90% Travel)

Recruiter
Understanding Recruitment
Location
Broxbourne
Salary
£28000.00 - £35000.00 per annum
Posted
08 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
2nd Line Support (90% Travel) - Broxbourne, Hertfordshire

A new vacancy for an experienced 2nd Line Support (90% Travel) has come up to join a Global FMCG company experiencing tremendous growth across the business.

As 2nd Line Support (90% Travel), you'll be working closely with the Infrastructure team, supporting the Technical Project Manager and travelling to various locations across the UK for 90% of the role.

IMPORTANT: AS MENTIONED IN THE JOB TITLE, THE ROLE INVOLVES 90% TRAVEL, SO FLEXIBILITY AND YOUR OWN CAR IS A MUST.

A number of the key duties in the 2nd Line Support (90% Travel) role include
  • Troubleshooting desktop / Laptop software issues
  • Ensuring that a high level of customer service and support is provided
  • Escalating problems where necessary to the Technical Project Manager
  • Undertaking small to medium-sized IT projects as instructed by the infrastructure manager
  • Diagnosing and resolving technical issues on your own and as part of a team
  • Assist with troubleshooting and resolving infrastructure issues
  • Provide support to users via telephone, email and remote control
  • Liaising with 3rd parties and suppliers


A number of the key attributes needed for the 2nd Line Support (90% Travel) role include:
  • A strong desire and focus on continued improvements
  • A desire to be part of an overall team and achieve team goals
  • To continually strive to improve overall firm effectiveness
  • Excellent problem solving skills
  • Proven ability to work under pressure and with other people
  • Strong time management and self-motivation skills
  • A lateral thinker
  • Keeping up to date with current industry trends and emerging technologies and best practices


This is an excellent opportunity for a driven and ambitious 2nd Line Support to join a rapidly growing company that offers excellent career progression opportunities and the chance to network with others across the UK.

Salary: £28,000 - £35,000 + benefits

Location: Broxbourne, Hertfordshire

Start Date: ASAP

Please apply immediately for consideration!

Understanding Recruitment is acting as an agency on behalf of this vacancy
This job was originally posted as www.cwjobs.co.uk/job/77532817