College / University Graduate Opportunity - First Line Support

Consult Resolute Ltd
£12k - £18k pa + training and benefits
08 Nov 2017
16 Nov 2017
Contract Type
Full Time

College / University Graduate Opportunity - First Line Support

Are you a College or university graduate who has a passion in IT or web development and would love the opportunity to turn your degree / collage course into a career this could be the perfect role for you.

As the First Line Support advisor you will be given the opportunity to work within a growing business who are offering the perfect candidate a chance of a life time to work as a first line advisor. You will receive heaps of training to develop yourself and career.

The role will include:

  • Monitor a mailbox for email alerts;
  • Find information on an information portal based on keywords;
  • Follow detailed step by step instructions to achieve required processing targets;
  • Investigate processes through simple SQL queries;
  • Trigger actions using SQL or another automation system;
  • Open an GMC Inspire workflow (training would be provided), load data and output a pdf;
  • Read and understand a simple program script (c#/SQL);
  • Liaise with account managers keeping them up to date with the status of the processes;
  • Microsoft Office proficiency;
  • Escalate more complex issues to the developers;
  • Document data processing or investigation actions.

The ideal candidate will be a school / College / Universtiy leaver who is looking to build a career in IT who has a passion to be the best and will be willing to learn in a fast paced, supportive environment.

Want to find out more - APPLY NOW!

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