SE - CNC
Job Title - Service Engineer
Location - Royal Leamington Spa
Salary - £30,000 - £50,000 - Depending on experience
Essential Background experience - CNC, Lathes, Milling Machines
Major Job Functions
To undertake regular service visits to customer?s sites on our client?s product range. To diagnose/remedy machine faults and report accurately to the Operations Department.
To provide maintenance and diagnostic training to customer?s personnel.
To gain and maintain an in depth knowledge of the product range and attend training when and where necessary on new control systems and machine models.
To develop good relationships with customers and ensure that they are aware of all of the product range/services that we can offer.
To support the Business Manager where this involves visiting customer?s premises advising on technical matters with regards the machine tool and informing him of any new machine tool leads in his area.
To continually review new products and systems and highlight to the Management any inherent quality issues.
To complete a service report sheet, signed by the customer, at the end of each day and to submit
this to the Operations Department the same day if feasibly possible.
To complete an Installation Acceptance Certificate, signed by the customer on completion of a
Machine installation and to submit this to the Operations Department the same day if feasibly
To provide technical support to other staff concerning technical matters regarding machine tools.
To maintain the company car and all property in good condition at all times.
To complete at the end of each month an account of your expenses incurred during the month and to submit this to your departmental manager for approval.
Responsibilities and Authorities
Responsibility for the efficient and timely operation of your job function including the prioritization of the work load. This includes the continuous review of methods and procedures to optimize your personal performance thus contributing to the future development of the Company and the enhancement of its controls.
To carry out the job function in a professional manner as expected by the Company management bearing in mind the perception by our customers and suppliers is of utmost importance.
This job was originally posted as www.jobsite.co.uk/job/959488469