Field Service Engineer

Wave Advertising Limited Genesis
Newcastle Upon Tyne
£25k - £32k pa
08 Nov 2017
16 Nov 2017
Contract Type
Full Time
Field Service Engineer

Area: North East
Basic: Up to £31K + Company car and other benefits

This could be your opportunity to join a world leading organisation that provides business intelligence and capital equipment to companies worldwide. Our client is a global leader in mailing equipment and software and a key player in its field worldwide. This role would be a Field Service Engineer role, with 5 days on the field dealing with client queries.


- Installations and repairs and maintenance of hardware as well as some software installations.
- Providing a high standard of operator training and remote support.
- Try to solve issues via remote solutions as much as possible.
- Maintain stock level in order to achieve frequent 1st time repairs.
- Seek opportunities to promote products and services.
- Make sure the work done coincides with regulations.


* More than 800,000 customers in the corporate, public and professional sectors.
* A direct presence in 15 countries
* More than 5,500 employees
* Annual sales of EUR918.5m in 2008 and EUR913.1m in 2009.
* UK and European Market leader

Candidate Requirements:

- Experience as a Field Service Engineer for 1 or more years.
- It would be desirable for someone to have experience in the capital equipment/document management arena.
- Used to working to measured KPI targets.
- Experience working on IT Networks, LAN, Wi-Fi.
- Have knowledge of software products as well as hardware.
- Excellent telephone manner with good verbal and written communication skills.
- Full UK driving licence.
- Exceptional planning, organising and customer facing skills.

If you think you match this profile and are keen to find out more about the opportunity.

Call ************* or email, ******************************* for more information in regards to this role.

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