Technical Account Manager/Account Executive/Client Relationship

Reed Technology
£25000 - £35000 per annum
07 Nov 2017
15 Nov 2017
Contract Type
Full Time
Technical Account Manager/Account Executive/Client Relationship Executive/Customer Support Manager

Do you enjoy working directly with your client to fulfil their expectations? Do you thrive in a fast paced working environment?

This Technical Account Manager Job will encompass all of this and more.

My client is a highly reputable event solutions organisation and due to continued success are looking to grow their talented team. You will be rewarded, supported and developed as they recruit to retain and all the time, will be working a job which will challenge you.

As a Technical Account Manager the client is your primary focus. You will be responsible for meeting with each and every client to understand requirements. From there your job will be to fulfil these requirements through the full event lifecycle.

This will include, but will not be limited to: Contract negotiation, identifying needs, developing solutions, managing expectations and end user training.

My client will give you the training to become a Solution Subject Matter Expert. Whether supporting the client over the phone from the Thatcham Head Office or at an exhibition in Hong Kong, you will be able to solve technical issues and trouble shoot incidents to provide a seamless customer experience.

So what do you need to apply?
  • A technical aptitude - you will have previously worked within IT Services or have a real interest/aptitude for Software and IT Solutions
  • A customer focus - you will thrive on working directly with an end client, meeting & managing expectations and have worked in a job which will demonstrate this aptitude
  • Happy to travel - this job will involve local, national and international travel, giving you the chance to work with clients globally. During busy times, your diary will also be busy and so you will be flexible and able to commit to time away from home.
  • Driving Licence - due to the nature of this position you will need to have a driving licence and ideally live within a 30 minute/half an hour commute from Thatcham, Berkshire.

If this sounds like your dream job, apply now, you won't be disappointed

Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided.
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