2nd and 3rd Line Support - Grimsby- 6 month contract

Recruiter
Transition Partners Limited
Location
Grimsby
Salary
£150 to £195 a day
Posted
08 Nov 2017
Closes
16 Nov 2017
Contract Type
Contract
Hours
Full Time

2nd and 3rd Line Support - Grimsby- 6 month contract

Our well-known branded client is urgently recruiting for a 2nd and 3rd Line Support Engineer with helpdesk support experience in Grimsby for a 6 month contract.

Background

The IT team is responsible for delivering a world class service and support function which delivers value to its customers by facilitating business outcomes.

Key Responsibilities:

Reporting to the Head of IT (based in North Yorkshire), the key responsibilities and duties will include:-

  • Supporting windows 7/10, active directory, exchange, MS Office 2010 and later version
  • Resolving incidents and service requests within service level targets
  • Providing 2nd/3rd line support to the office, understanding all aspects of problems and delivering root cause resolution
  • Travelling to other sites, may be required

Candidates should demonstrate and possess:

  • Experience in the support of desktops, working in an ITIL environment
  • Server and network experience, would be an advantage
  • Experience of building laptops and desktops, including rolling out software, re-imaging and managing user data migration
  • Be an effective team worker, with the ability to work independently when required
  • Have the ability to communicate effectively with people at all levels
  • Able to cope with pressured situations and adhering to deadlines
  • Have effective communication and time management skills
  • Flexibility to actively support all on-call requirements

Candidates should hold the following qualifications:

  • Experience in desktop support.
  • Windows Server and CCNA (or equivalent) would be desirable

Please apply ASAP for initial consideration.

£150 to £195 a day - some flex for the right candidate


This job was originally posted as www.jobsite.co.uk/job/959484399