IT Support Technician - Temporary to Permanent - £16-18k pa

Bond Williams Limited
£16k - £18k pa
08 Nov 2017
16 Nov 2017
Contract Type
Full Time

1st Line IT Support Technician required in Bournemouth

  • To support the IT and Business Support Manager in providing IT support and effective systems

Main Duties and Responsibilities

  • Windows Desktop support.
  • Windows Network basic support.
  • SystmOne (clinical system) software support.
  • Room preparation for meetings - I.T & seating etc.
  • Ensuring correct equipment is available to support all clinical and non-clincal staff.
  • Smartcard support - creation of profiles and unlocking.
  • Provide assistance with CQC administration, registrations and preparation for inspections.
  • Clinical and non-clinical audits as guided by management
  • Performance reports/metrics & data entry (excel skills essential).
  • Process I.T for starters and leavers.
  • Display Screen Equipment (DSE) checks in-line with health and safety regs.
  • Maintain I.T asset & E-mail distribution lists.
  • Provide assistance with the maintenance, movement and setup of I.T and medical equipment.
  • Other non-SystmOne clinical software support e.g. Numed, INR star, Lexacom (training given).
  • Provide assistance in developing the practices information governance compliance in-line with GDPR.
  • Be a point of contact between the practice and healthcare computing - following up on calls logged.
  • Provide data for returns/submissions.
  • Maintain and develop communication systems e.g. VoiP telephony, Docmail & MJog (training provided).
  • Maximise use of both clinical and non-clinical Ardens templates (clinical software templates) to improve business efficiency.

Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency

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