2nd Line Support

Recruiter
Oscar
Location
Weymouth
Salary
£150 - £151 per day
Posted
07 Nov 2017
Closes
15 Nov 2017
Contract Type
Contract
Hours
Full Time
2ND LINE SUPPORT ENGINEER - WEYMOUTH



The main duties for this role are as follows:
  • Taking ownership of incidents/requests escalated from the Service Desk and ensuring they are promptly resolved
  • Maintaining Hardware ensuring that new users are correctly assigned with the relevant equipment, whilst maintaining the asset register
  • Application management (Install/Patches/Updates)
  • Providing general desktop support for all user, whilst giving priority to VIP users where necessary
  • Logging tickets on the Service Management software where users are dealt with directly


Key skills required for this role are as follows:
  • ITIL (Ideally certified, but we would consider candidates that have completed the course)
  • Active Directory
  • Microsoft Windows OS
  • Microsoft Office/Office 365
  • MS Exchange
  • Assenting/Licence Management
  • Patch Management for Desktop/Laptops
  • Hardware Support/Build Management


Oscar Technology Limited is acting as an Employment Business in relation to this vacancy.
This job was originally posted as www.cwjobs.co.uk/job/77529858