Software & IT Support Engineer - Ilkley - £25k

Greywood Associates Limited
£18000 - £25000 per annum + bens
07 Nov 2017
15 Nov 2017
Contract Type
Full Time
Software & IT Support Engineer - Ilkley - £25k

My market leading client has an urgent requirement for a Software & IT Support Engineer to work out of their Ilkley based offices, to join their technical team to provide 1st & 2nd line support on the company's bespoke software as well as their internal infrastructure.

Ideally they are looking for someone with 2 years in a 2nd line support role, providing customer facing support to work as part of their team that deploys & maintains their applications. Other aspects of the role include verifying and solving problems, logging faults, sending out and updating releases of software, testing software, documentation, contacting customers by phone, completing reports and liaison with development teams.

Key skills required include,
  • Strong knowledge of Microsoft SQL 2008, 2012+
  • Windows XP - 10 support skills
  • Windows 2008 - 2012 R2 Server knowledge
  • Hardware Support to include troubleshooting USB and Serial devices.
  • Networking and TCP/IP experience as well as remote access technologies (incl RAS and VPN)

Based in Ilkley, this role is easily commutable from Leeds, Bradford, Keighley & Harrogate the surrounding areas. The role offers a vibrant and social workplace and a range of additional benefits. For an ambitious, creative, confident, self-motivated team player this is an excellent opportunity to make a real difference to this already high-achieving organisation. The salary can be anything up to £25k depending on experience, but this is definitely an opportunity not to be missed, so please send me your CV now!
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