Junior Audio/Voice Engineer

Juice Resource Solutions
07 Nov 2017
15 Nov 2017
Contract Type
Full Time

Junior Voice Engineer - £25,000 - Permanent - Crawley, West Sussex

Our client, the world's largest collection of specialist travel brands require a dynamic, flexible Junior Voice Engineer to join their ever-growing ranks. The new position has been created in order to provide additional BAU cover & project support for the existing Voice & Infrastructure team.

This is an excellent opportunity for an engineer with basic knowledge of administering voice elements in a call centre environment, and to develop and learn from the best in the industry.

Required Skills

  • Basic fundamental knowledge of networking including SIP, TCP\IP, DNS, DHCP etc.
  • Basic understanding of core VOIP technologies & telephony hardware/software
  • Exposure to at least one of the major voice vendor solutions - Avaya\Cisco\Alcatel\Mitel etc.
  • General basic knowledge of Wintel & Linux server technology
  • Customer facing role - excellent written and verbal skills are essential & the ability to learn from troubleshooting experiences
  • Must be meticulous with a keen eye for detail - maintaining documentation and flowcharts
  • Self-motivated and able to work alone or in a small team over multiple locations

Additional Skills

  • AV installation, basic audio recording & editing principles
  • Understanding of Unified Comms,
  • Knowledge of structured cabling standards - CAT5\6 & Fibre etc.
  • Understanding of Data Centre environments - PROD\DR, mechanical & electrical principles

Required Experience and Certification

  • Minimum 2 years+ in some kind of hands-on technical role (1st or 2nd line)
  • Relevant MCP, ITIL etc. would be advantageous but not essential

Due to the volume of applications, we regret that we can only respond to those meeting our above requirements.

This job was originally posted as www.jobsite.co.uk/job/959475824