VoIP Specialist

Tangent International Limited
£30k - 45k per year
07 Nov 2017
16 Nov 2017
Contract Type
Full Time

My client are urgently seeking a VoIP Specialist to join one of the UK's fastest growing technology companies based in Essex.

The ideal candidate will need to be agile and able to multi-task yet ensure accuracy at all time. Possessing excellent communication skills is highly efficient and able to be a confident team player.

Responsibilities include;

  • Training customers on site and remotely
  • Liaising with suppliers
  • 1st and 2nd Line support to partners and customers
  • Acting as a consultant to customers to get the most out of their online portal and system features
  • Resolving any queries or issues with customers hosted telephones/SIP trunks systems including faults with call routing, broadband, handsets etc
  • Liaising with suppliers to escalate issues
  • Processing all service orders including connectivity, hosted voice etc

Skills and knowledge required

  • A basic knowledge of SIP
  • Experience and knowledge of Broadsoft or Asterisk
  • Able to work and schedule tasks and manage them accordingly
  • Excellent communication skills
  • Problem solving and being able to generate new ideas and solutions

In addition to a great basic salary, we are also offering the successful VoIP Specialist a great benefits package and a genuine opportunity to advance your technical skills and career within a rapidly expanding organisation.

If you meet these requirements, please apply with an up to date CV!

This job was originally posted as www.jobsite.co.uk/job/959478871