1st Line IT Support Engineer

Surrey Business IT
£18,000 - £23,000 + Benefits
07 Nov 2017
15 Nov 2017
Contract Type
Full Time

Position: 1st Line IT Support Engineer

Location: Addlestone, Surrey

Salary: £18,000 - £23,000 + Benefits

The Company:

Surrey Business IT is a Surrey based technical services and web development company with a diverse range of clients. They provide a full range of IT services to our clients as well as providing hosting facilities in-house.

Due to their continued success, they now have a fantastic opportunity for an enthusiastic IT support engineer to join the team.

The 1st Line IT Support Engineer Role:

The IT Support Engineer will be required to administer internal systems as well as provide support to an external client base. This is an excellent opportunity to gain experience in a wide range of IT disciplines and work within an experienced and dedicated team of professionals.

The IT Support Engineer will work within a small team but must be able to work independently to meet client deadlines.

Key Responsibilities:

- Administration of Windows Server 2016, 2012 and 2008

- Management of all internal backup systems

- Microsoft Office365 administration

- Server and workstation build and configuration

- Network design, configuration, and installation

- Firewall administration and VPN setup

- Amazon Web Services Configuration and Administration

- Administration of corporate antivirus/security solutions

- Domain Registration/Renewal and DNS management

- Deployment and management of in-house applications and software

Required Skills:

- The ability to troubleshoot and resolve hardware and software issues remotely

- Solid networking experience, Knowledge of TCP/IP, DNS etc

- Proficient with Windows desktop operating systems and common applications programs such as Microsoft Office, Internet Explorer etc

- Good hardware troubleshooting skills

- Excellent communication skills

Desirable Skills:

- Commercial experience providing 1st line technical support

- Knowledge of Windows Server operating systems - Server 2016 or 2012

- IT Qualification (e.g. - Degree, A-Level, BTEC, MCP, CompTIA)

- Customer service experience

What`s Next?

So what are you waiting for? To apply for this 1st Line IT Support Engineer role, please submit a Covering Letter and an up to date CV via the button shown.

Keywords: 1st Line, IT Support Engineer, Helpdesk, Service Desk, Windows Server, Network, Firewall, Administration, Domain, DNS, Technical Support, Addlestone, Surrey

This vacancy is being advertised by Net-Recruit.

This job was originally posted as www.jobsite.co.uk/job/959475440