Motor Claims Handler

Recruiter
Asure Recruit
Location
Liverpool
Salary
£17000 per annum, Benefits: Excellent Benefits
Posted
07 Nov 2017
Closes
15 Nov 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Motor Claims Advisor Salary: £17,000 + excellent company benefits We are looking for bright and confident individuals with strong telesales and customer service skills and experience to join the motor claims team of a well-established Insurance company. As a Motor Claims Handler, you will be equipped with the necessary tools to handle motor insurance claims from inception to completion and enable you to undertake investigations, identify fraud and allow you to make your own decisions on your findings with regards to claims liability for the customer. Purpose of the Role: -To effectively capture all new claim details and information with accuracy, using strong customer service skills. -Undertake investigations to enable accurate and quick liability decision making. -Provide excellent customer service to all stakeholders. -Ensure strong and effective communication is provided on decisions on the claim and its progression. -Explore all intervention opportunities in respect of Third Party claims including injury, repair and replacement vehicle by way of correct decision making and identification of fault claims. -To work and contribute towards the team`s performance and pleasant work environment. Skills and Attributes Required: -Ability to find and take note of information from all available sources and pursue all avenues of enquiry. -Provide excellent customer service level expectations and take ownership of all inbound calls, emails and web chat. -Strong attention to detail -Good record keeping ability ---This role offers a competitive salary alongside an excellent training, benefits package! --- If you are interested, or would like to find out more please contact Rob Oxley on [Phone number removed]
This job was originally posted as www.jobsite.co.uk/job/959478511