Head of IT/ IT Manager- London
Head of IT/ IT Manager- London
This is an excllent opportunity to join a growing start up organisation as a Head of IT/ IT Manager.
Your role will be to ensure that the groups infrastructure, system support, security, software licensing are all compliant.
Experience of Cloud hosting AWS in a must so please only apply if you have this.
This role can be based from home but there will be travel to the London and Slovakia offices
Management of Ops team of 4 based in Slovakia
Supervise recruitment, training, retention and organisation of all Ops staff in accordance with the group hiring process, personnel policies and budget requirements.
Procurement, maintenance and support of office and staff equipment in 2 offices: London: 10 staff
Slovakia: 19 staff. This includes but is not limited to desktops, printers, monitors, TV, laptops, VOIP phone and mobile devices and maintaining an accurate asset register of all equipment in offices and issued to staff
Maintenance, upgrades and support of servers, firewalls (including site-to-site between 2 offices), phone system (PBX in AWS) and network
Ensure group technical problems are resolved in a timely and cost-effective manner.
Triage of system issues and ensuring that SLAs are met for restoring services etc,
Maintenance of accurate System Infrastructure Documentation
System Monitoring and Performance
Oversee the selection and deployment of monitoring and performance profiling tools and procedures. Monitor application performance and review any application failures in staging or production.
Database encryption, archiving of data, data backups, clean-up etc.
Deployments of applications and systems built by us to Ops controlled environments in AWS using continuous deployment.
Domains and Hosting
Overall responsibility for internal and cloud hosting (AWS), domains, SSL certificates
Information Security and Access Control
Establish and maintain a governance process that meets government, partner and group expectations for customer information privacy.
Develop, track and control the IT annual operating and capital budgets for purchasing equipment and software, staffing and operations (AWS hosting).
Identify technology trends and evolving social behaviour that may support or impede the success of the business. Collaborate with the appropriate departments to assess, recommend and implementation technologies that support group organisational needs.
Governance and Risk Management
Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organisation s resources are used responsibly, particularly in the areas of development, office networks and computers and telecommunications.
Communication and Sign-Off Protocol
Ensure that all relevant stakeholders (investors, management, staff, partners, customers and other stakeholders) are kept up to date on any changes in IT including system maintenance, deployments, office infrastructure changes, system troubleshooting etc.
The successful candidate will be based in the London office but will also be responsible for a small team of 4 based in Slovakia therefore the ability to travel to Europe 3-4 times per year is a requirement. There is also a requirement for on-call availability and periodic overtime.
This job was originally posted as www.jobsite.co.uk/job/959475844