Head of IT/ IT Manager- London

Mortimer Spinks
London (Greater)
£45k - £50k pa
07 Nov 2017
15 Nov 2017
Contract Type
Full Time

Head of IT/ IT Manager- London

This is an excllent opportunity to join a growing start up organisation as a Head of IT/ IT Manager.

Your role will be to ensure that the groups infrastructure, system support, security, software licensing are all compliant.

Experience of Cloud hosting AWS in a must so please only apply if you have this.

This role can be based from home but there will be travel to the London and Slovakia offices

Main Responsibilities

  • Management of Ops team of 4 based in Slovakia

    • Supervise recruitment, training, retention and organisation of all Ops staff in accordance with the group hiring process, personnel policies and budget requirements.

  • Equipment

    • Procurement, maintenance and support of office and staff equipment in 2 offices: London: 10 staff
      Slovakia: 19 staff. This includes but is not limited to desktops, printers, monitors, TV, laptops, VOIP phone and mobile devices and maintaining an accurate asset register of all equipment in offices and issued to staff

  • Office infrastructure

    • Maintenance, upgrades and support of servers, firewalls (including site-to-site between 2 offices), phone system (PBX in AWS) and network

    • Ensure group technical problems are resolved in a timely and cost-effective manner.

  • Systems Infrastructure

    • System Support
      Triage of system issues and ensuring that SLAs are met for restoring services etc,

    • Maintenance of accurate System Infrastructure Documentation

    • System Monitoring and Performance
      Oversee the selection and deployment of monitoring and performance profiling tools and procedures. Monitor application performance and review any application failures in staging or production.

    • Database maintenance
      Database encryption, archiving of data, data backups, clean-up etc.

  • Deployments
    Deployments of applications and systems built by us to Ops controlled environments in AWS using continuous deployment.

  • Domains and Hosting
    Overall responsibility for internal and cloud hosting (AWS), domains, SSL certificates

  • Information Security and Access Control

    • Establish and maintain a governance process that meets government, partner and group expectations for customer information privacy.

IT Budget

    • Develop, track and control the IT annual operating and capital budgets for purchasing equipment and software, staffing and operations (AWS hosting).

  • New Technology
    Identify technology trends and evolving social behaviour that may support or impede the success of the business. Collaborate with the appropriate departments to assess, recommend and implementation technologies that support group organisational needs.

  • Governance and Risk Management
    Participate as a member of the senior management team in establishing governance processes of direction and control to ensure that objectives are achieved, risks are managed appropriately and the organisation s resources are used responsibly, particularly in the areas of development, office networks and computers and telecommunications.

  • Communication and Sign-Off Protocol

    • Ensure that all relevant stakeholders (investors, management, staff, partners, customers and other stakeholders) are kept up to date on any changes in IT including system maintenance, deployments, office infrastructure changes, system troubleshooting etc.

Work Conditions

The successful candidate will be based in the London office but will also be responsible for a small team of 4 based in Slovakia therefore the ability to travel to Europe 3-4 times per year is a requirement. There is also a requirement for on-call availability and periodic overtime.

This job was originally posted as www.jobsite.co.uk/job/959475844