Legal Case Assistant

Selection Group Ltd
£15.5k per year + bonus
07 Nov 2017
15 Nov 2017
Contract Type
Full Time

This is a fantastic opportunity to join a market legal company based in the centre of Leeds, if you are experienced in working in either administration or customer service and are seeking a career rather than just a job this could be the role for you. Working within my clients Remortgage team you will be responsible for the management of remortgage case files from instruction to completion. My client offer full training, all you need is the right attitude and drive. This is a busy and varied role, requiring excellent organisational and communication skills along with the ability to juggle a busy workload. The successful candidate will have strong communication skills, both written and verbal along with previous experience of working in a busy and demanding role.

Duties will include:

  • Telephone liaison with the client, borrowers and other external institutions.
  • Work towards the achievement of monthly completions targets whilst maintaining high quality standards.
  • Identify and take ownership of potential problems, reporting the problem to your Team Leader.
  • Where possible, identify process improvements.
  • Ensure that all inbound and outbound correspondence, telephone calls, faxes and emails are actioned to agreed service standards and a highly professional level.
  • Update of case manager computer systems.
  • Correctly interpret redemption statements and search results.
  • Date-set of files
  • Draft Transfer of Equity and Deeds of Postponement.

Applicants must have previous customer service or administration experience along with excellent communication skills.

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