1st/2nd Line Support/Windows Leicestershire £20-25k

Greywood Associates Ltd
£20k - £25k pa + Additional Benefits
06 Nov 2017
15 Nov 2017
Contract Type
Full Time

1st/2nd Line Support/Windows Leicestershire £20-25k

Due to rapid expansion an exciting opportunity has arisen in a Market Leading Company, based in Leicestershire, easily commutable from Leicester, Ashby-de-le-Zouch & Loughborough, who urgently requires an ambitious Support Professionals to join their IT Operations team.

You will be liaising with internal users either remotely or face to face providing support for all software & hardware issues. My client is looking for bright, educated IT professionals who can demonstrate strong problem solving and investigative skills able to handle issues from original contact to final resolution.

You must be able to demonstrate a real professionalism in your ability to interpret user needs, gather sufficient information and provide solutions to requests. The salary can be anything up to £25k and the company offer a structured career path with a first class commitment to supporting their employee's development.


  • Proven commercial experience providing 1st/2nd Line Support
  • Good knowledge of Windows O/S, Active Directory
  • Exchange/Office 365
  • Knowledge of Cisco systems
  • Familiarity with Virtualisation technologies
  • Ability and desire to take ownership of projects until resolution
  • Excellent problem solving and analysis skills
  • Excellent customer service skills able to interact confidently with both technical and non technical users

The role offers a professional, vibrant and social workplace operating in a dynamic and fast-paced sector. For an ambitious, tenacious, confident, self-motivated team player with a genuine desire to work with cutting edge technologies this is an excellent opportunity to work with senior staff in making a real difference to this already high-achieving organisation.

This role is active now, interviews are planned for the week ahead and a prompt turnaround is expected so apply now!

This job was originally posted as www.jobsite.co.uk/job/959471303