Senior Lync/Skype for Business/UC Engineer
Seeking to engage with a rock solid Lync/Skype for Business / Microsoft rather than Cisco UC Engineer. The key element is having Lync or Skype for Business experience in both deployment and 3rd line support.
Who are we? We are the fastest growing Tech SMe in the UK and fastest growing MSP or Managed Service Provider in Europe.
A senior technical operations role at the Expert level within the Microsoft Centre of Excellence, with a specialisation in UC/SfB Customer solution delivery and 3rd Line support to operational teams within the Enterprise Service Desk.
*The Senior UC Engineer is an expert level technical role. Deep technical understanding of the MS Collaboration Suite and underlying infrastructure enabling them to manage more complex and sensitive solution deliveries.
Key Responsibility Areas
*Delivery - Deployment of Microsoft based solutions for new and existing customers. A particular specialisation in UC/SfB solutions and their underlying infrastructure.
.*Support - Support for hosted and on premise Lync/SfB customer and internal solutions, advanced troubleshooting of issues. Provides a point of escalation for support engineers.
*Operational Contributor - Demonstrates collaboration with peers and senior leaders, a passion for change, and contribute towards the accomplish of them. Effectively manage your priorities to meet the demands of the business.
.*Learning & Development - Coach team members to ensure that the knowledge, understanding and importance of operational structure, processes, and information systems compliance is clearly understood and bought into by more junior and/or less experienced members of their function.
- Extensive hands-on knowledge of the Microsoft collaboration suite, including but not limited to Lync/Skype for Business, Office 365, SharePoint, MS Dynamics and Exchange in both on-premise and hosted/cloud environments.
- Knowledge of underlying infrastructure, including but not limited to Cloud IaaS, Virtualisation, VMware, Hyper-V, Storage and Backup solutions, Windows Server OS, LAN/WAN/WLAN, Firewall and VPN technologies.
We are well known for having little to no time for Politics and we are very proud of this. Who suits us? No Nonsense highly Technical people very customer led and focused to their needs. People who enjoy being part of a team of other like minded Tech professionals.
This role will be 3 days a week from home so YES a good work/home life balance for sure
If you feel that you are the above then I look forward to hearing from you and learning all about you.
This job was originally posted as www.jobsite.co.uk/job/959471733