Service Delivery Manager (Voice & Data Networks)

West Bromwich
07 Nov 2017
16 Nov 2017
Contract Type
Full Time

A Service Delivery Manager (Voice & Data Networks) is required by a progressive, market leading Consumer Goods business based in the Midlands. Due to an internal promotion and the strong growth the organisation is achieving, the business is keen to appoint a high performing Service Delivery Manager to define the strategy and manage operations for Voice & Data networks across the group.

The Service Delivery Manager (Voice & Data Networks) will have accountability for defining the Voice and Data Networks strategy with the Senior IT Leadership team, to ensure there is a scalable future proofed landscape that enables the organisation?s strong growth. The Service Delivery Manager will have accountability for all Voice & Data Network operations across the group and will lead a lean team to ensure continued operational excellence.

The successful Service Delivery Manager (Voice & Data Networks) will have:-

  • Extensive experience of leading Voice & Data network strategy and operations
  • Deep Architectural level knowledge in WIFI, WAN/LAN and Firewalls, with previous hands-on technical experience
  • People leadership experience, will have led and developed high performing teams
  • Extensive Partner Management experience, with a proven ability to strengthen external partnerships and strong negotiation skills
  • Exceptional stakeholder engagement and influencing skills
  • ITIL and relevant product certifications will be highly advantageous

This is an exciting opportunity to effect significant change within a growing enterprise organisation that see technology as an enabler and offer excellent career development prospects.

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