Retail Manager

Krispy Kreme UK
From £20,000 to £24,000 per annum
04 Nov 2017
16 Nov 2017
Contract Type
Full Time
We have a fantastic opportunity for a Retail Manager to lead our retail team to deliver `MAGIC` customer experience. This will be accomplished through nurturing high performing team members to deliver brand standards, which result in amazing sales and profit performance.

If you have strong people management skills and want to work for an exciting and growing company this could be the perfect opportunity for you!

Why choose Krispy Kreme?

At Krispy Kreme, you`ll find a company that thrives on the passion, energy and commitment of its people. Whatever your role, you`ll take absolute pride in a job well done, always looking to show your initiative and reach for the highest standards. And above all, you`ll love having a good time - the ingredient that makes a Krispy Kreme moment so magical.

For you, it`s all about ensuring your store provides the best possible customer experience. Whether your guests are looking for one doughnut and a coffee or a dozen of our favourite assorted, whether they are eating in or taking away, you`ll ensure that every single guest that visits your store experiences the Krispy Kreme magic.

What will I do as a Retail Manager at Krispy Kreme?

-Build, develop and retain a high-performing retail team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.
-Lead and ensure retail delivery of the Krispy Kreme brand in store ensuring that all retail experiences meet and exceed our customer expectations, delivering MAGIC moments and providing a JOY environment!
-Ensure excellent execution of all brand and marketing initiatives - right first time, every time.
-Drive a high sales-focused culture within retail without detriment to the customers, brand or employees.
-Supporting the daily and weekly forecasting through effective use of the forecasting system, controlling labour costs and use of disposables.
-Deliver retail profit targets without compromising the brand, customer experience, product quality or employee engagement.
-Ensure adherence to all Health & Safety and Food Safety requirements and processes at all times.
-Ensure that all retail employees are managed consistently and fairly, taking consistent action with poor performance, and encouraging and recognising good performance.
-Work with the team to ensure the highest levels of cleanliness and Health and Safety compliance.

What skills and experience do you need to be successful at Krispy Kreme?

-Strong leadership, organisational and communication skills
-Experience working in a fast paced, retail environment preferably with previous management experience.
-Flexible and adaptable with a can-do attitude
-Ability to create an engaging, rewarding working environment
-Ability to work to company brand standards and lead by example to encourage your team to do the same
-Proof of right to work in the UK


Krispy Kreme takes pride in giving the best experience through great service and quality products. We seek to recognise the achievements of individuals who make this possible. To celebrate your success we have created the following benefits:
-Employee of the month/quarter/year
-Long service award
-In store incentives e.g. shopping vouchers, cinema tickets
-Annual awards evening
-Employee Assistance Programme - support helpline
-Opportunity to have your say through engagement surveys

In addition to all of this, we encourage all of our employees to enjoy our products! During your breaks you will be entitled to hot drinks and doughnuts free of charge and if you wish to take home any doughnuts after work you can buy them for a 50% discount. Krispy Kreme also offers great career progression! We really value our people and will provide a culture that allows you to develop your own style and fulfil your potential.

Looking for an exciting new role? and this sounds like you? then please apply now!
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