VoIP Engineer

Tangent International Limited
£26k - 31k per year
04 Nov 2017
16 Nov 2017
Contract Type
Full Time

VoIP Engineer My client is urgently seeking a VoIP Engineer to join one of the UK's fastest growing technology companies based in Essex.The ideal candidate will need to be agile and able to multi-task yet ensure accuracy at all time. Possessing excellent communication skills is highly efficient and able to be a confident team player.

Responsibilities include;

  • Training customers on site and remotely
  • Liaising with suppliers
  • 1st and 2nd Line support to partners and customers
  • Acting as a consultant to customers to get the most out of their online portal and system features
  • Resolving any queries or issues with customers hosted telephones/SIP trunks systems including faults with call routing, broadband, handsets etc
  • Liaising with suppliers to escalate issues
  • Processing all service orders including connectivity, hosted voice etc

Skills and knowledge required

  • At least 2 years experience within the telecoms industry
  • A basic knowledge of SIP
  • Experience and knowledge of Broadsoft or Asterisk
  • Able to work and schedule tasks and manage them accordingly
  • Excellent communication skills
  • Problem solving and being able to generate new ideas and solutions

If you meet these requirements, please apply with an up to date CV!

This job was originally posted as www.jobsite.co.uk/job/959459923