Senior Community and Social Media Executive

MBN Recruitment Solutions Ltd
London (Greater)
Up to £35,000 + bonus + excellent benefits
04 Nov 2017
16 Nov 2017
Contract Type
Full Time

* Social Media * Content * Facebook * Twitter * Communication * Editorial * Analysis *

The Role

As part of the Community and Social team you will be responsible for helping develop and deliver the digital strategy to drive the acquisition of new users as well as increase engagement levels with the various online communities.

The role is focused on supporting internal teams with data and content to maintain and continuously improve content on social and the forum. You?ll also work with the editorial team to ensure new stories are properly targeted and told.

The Senior Community and Social Media Executive will:

  • Help internal partners to unify customer communications across all key touch points (onsite, online, social, mobile, etc.)
  • Community management across a range of social media platforms
  • Reporting and analysis of digital acquisition activities focussing on core KPI?s per channel including but not limited to likes, follows, visits, conversion rate, clicks
  • Overseeing large volumes of social enquiries, responding to these directly or escalating these to the wider editorial team to gather appropriate responses.
  • Drafting copy for social posts, responses, announcements, editorial and community content for the weekly email e.g. ?the funny?, discussion of the week etc.

Skills Required

  • Good copywriting and multimedia content use for social
  • Detailed understanding of core analytical tools such as buffer, Facebook and twitter for business, buzzsumo, GA and others
  • Detailed knowledge of the social landscape and future developments
  • Deep understanding of how social content works and is shared

* Social Media * Content * Facebook * Twitter * Communication * Editorial * Analysis *

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