1st Line Support - Junior IT Support
1st Line Support - Desktop Support Engineer, Service Desk, IT Helpdesk
This is a unique opportunity for a 1st Line Desktop Support Engineer to join a busy IT environment and work for a leading company in a highly technical environment that offers clear paths of progression and development.
You will provide remote support to a large number of users across several sites in accordance with defined Service Level Agreements, with professionalism and authority. Good customer service skills are paramount and managing customer expectations.
Any experience of the following would be useful, however training will be provided:
- Experience in supporting Windows 7, MS Office 2010 environment
- Experience in administering Active Directory
- Experience in using remote support tools.
- Excellent customer service skills
- Highly motivated, flexible and committed attitude toward service delivery
- Drive, energy and initiative
This is a great opportunity for an entry level person, or someone with existing experience that feels their development is restricted and wants to progress and elevate their career to the next level. If this sounds like the opportunity for you, then please don't hesitate and apply now!
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This job was originally posted as www.jobsite.co.uk/job/959439310