IT Support Engineer - Slough

Class Technology Solutions Ltd
Up to £18,000 per annum
03 Nov 2017
16 Nov 2017
Contract Type
Full Time

A great opportunity to join one of the fastest-growing Education IT Solutions Providers in the South of the UK, and to join growing team of over 100 IT support staff. Class Technology Solutions is looking for an IT Support Engineer.

Class Technology strives to be the educational solutions partner of choice and to disseminate best practice by providing open and transparent 'ICT models' that can be easily implemented and adopted throughout the education system. Our aim is simple - to develop ICT in Education and enable its use to enhance the learning outcomes of every child, and young person in the country.

We are a passionate forward thinking company that believes strongly in investing in the future of schooling and education. Our future depends on continuously creating tools and supporting schools in innovative ways in challenging and developing technological environments that support teaching and learning outcomes in schools.

The IT Support Engineer will involve administration and troubleshooting within a predominantly Microsoft environment

As the IT Support Engineer you will be working under the stewardship of our experienced IT Support Manager, working on helpdesk calls onsite and remotely, so hands on experience is also required.

Your responsibilities will include, but are not limited to:

    Resolving 1st-2nd line support callsSupporting and maintaining the ICT infrastructure to ensure maximum service abilityEnsuring the IT Support Manager, senior engineer and CTS helpdesk are aware of any issues that need to be raised and escalated - we are looking for someone who can do, but someone who equally is prepared to escalate.You will be the interface between the client and us – you are the “face” of CTS within the school.Successful applicants are required to provide an enhanced disclosure. Disclosure expense will be met by employer.

Our Requirements

    We expect experience in supporting IT in a controlled environmentA clean and valid full drivers licence Microsoft Server Skills are desirable
    Microsoft Active Directory Group Policies
    Excellent communication skillsExperience in the education sector is desirable but not essentialMust have a clean and valid DBS disclosure


Access to highly qualified senior engineers who are all Microsoft trained thus affording exceptional career development and advancement opportunities

A very autonomous relaxed environment whilst still providing you with support whenever you need it.

Potential to Apply for Microsoft Training Vouchers after a Year

Working with a friendly bunch of people who are passionate about IT but also providing a fantastic service! We are passionate about investing in the education of pupils.

We are committed to the safeguarding of children, and child protection screening will apply to this post.

The successful candidate should have a good standard of education and sufficient relevant experience. Prior experience in an educational setting is desirable but not essential.

We enjoy what we do, so if this sounds like the opportunity for you then we would love to hear from you, so apply now!

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