Implementation Apprentice

QA Ltd
£12499 per year
03 Nov 2017
16 Nov 2017
Contract Type
Full Time

Employer Description

My client are a global provider of IT solutions to the insurance and financial services industries with over 30 years' experience. They employ over 750 of the industry's most talented individuals; they are found in 30 of the top 50 UK brokers with almost 50,000 users in over 50 countries, 20 of the top 50 global insurers and 4 of the top 10 UK financial advisers.

The business currently run successful Apprentice schemes in partnership with QA and with your help, we hope to continue with this.

Job Description

My client, a leading Software firm are looking for an Implementation Apprentice to join their Customer Solutions team while receiving world-class training from QA Apprenticeships. You will be studying for a Level 3 Business Qualification on the new Apprenticeship Standard. The business have offices throughout the UK with this particular role based in Solihull, West Midlands.


Take responsibility for project management of the implementation, communicating to and co-ordination of all parties involved in the process namely:

  • The Customer
  • Implementations Manager (for site surveys when required)
  • Procurement
  • Cabling engineers
  • Hardware suppliers
  • Installation engineers
  • Training
  • Data transfer
  • Payment profiles

The role of the Implementation Apprentice is to ensure prompt, accurate communication takes place throughout each project. This role is key to agreeing preparation, delivery, installation and contingency timescales and to take responsibility for adherence to those timescales.

Much of the role of the Implementation Apprentice is about great communication and ensuring our customers are aware of the payment profile and timely payments are made.

Project plans are a key element to this role and ensuring the plans are confirmed in writing and copied to all relevant parties is essential.

Desired Requirements/Qualities

  • Great communication skills are essential for this role
  • You need to be able to manage expectations and also that all parties follow procedures to ensure a formal sign off is completed
  • The Implementation Apprentice will be will be the key point of contact for support and maintenance and will oversee any handovers - so being confident is essential

Desired Qualifications

3 x GCSE (or equivalent) at grades A-C in any subject plus GCSE English and Maths (or equivalents) at grade D or above

Working week

37.5 hours per week/ Monday to Friday


Potential for a full time role at the end of the Apprenticeship with a full salary review, as well as further accredited training from QA Apprenticeships.

Important Information

"QA's Apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce."

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