Software Application Support Engineer (Net, C#, PHP)

Verticality Ltd
London (Greater)
£45000 - £55000 per annum, Benefits: + Extensive B
04 Nov 2017
16 Nov 2017
Contract Type
Full Time
Software Application Support Engineer (.Net, C#, PHP)

Location: London, Central
Salary: Up to £55K Basic + Extensive Benefits Package

Keywords: C# Developer, Application Support, Technical Support Engineer, Software Support, C#, .Net, SQL Server, MySQL, PHP, Symfony, JavaScript, HTML, London.

Experienced .Net (C#) Software Developer required to work in a close knit team of 6 in regards to the support of internal (& some client use) software applications for this well-respected & global software & Digital Company. Lovely offices in the heart of central London, with flexible working attitude & excellent team.

This team are ``Developer support`` individuals & as such, we need people who can cut code & work on their own development projects with new features as requested by clients, when not maintaining, fixing or supporting code level issues.

Mostly web-based application development & mostly Microsoft focussed (C#) but we do have a need for at least a basic level of PHP knowledge to support a heavy use application.

The role is to help support, develop & enhance applications that include public facing portal solutions for clients as well as in-house web applications.

Key Responsibilities

- Provide second and third line technical coding support to users worldwide.
- Deliver high quality development in relation to system enhancements or bug fixes, ensuring the quality with appropriate unit and system testing.
- Perform analysis of data issues, suggest and implement appropriate resolutions.
- Ensure that support activities and metrics are within defined SLAs and KPIs.
- Produce and maintain documentation of application environments, data-flows, and support processes.
- Provide support and expertise to projects and enhancements to ensure successful Service Transition into Production support.

Required skills

- Experience developing Microsoft technologies C#, .Net Framework and SQL Server
- Knowledge of PHP/MySQL Experience, particularly any PHP experience in regards to applications written in the Symfony 2 framework.
- Experience with Front End Technologies (CSS3, HTML5, JavaScript)
- Experience in debugging and working with existing code-bases
- Familiarity with at least one software development methodology (Agile / Scrum preferred)
- Experience with OWASP, and general web application security vulnerabilities
- Familiar with source control principles and comfortable with Git.
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