Service Delivery Manager

Recruiter
Owen Daniels Consultancy Ltd
Location
Whitchurch
Posted
31 Oct 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time

Service Delivery Manager
? Our client is an extremely successful Water Utility business based in the heart of the West Midlands. They are seeking a Service Delivery manager on a permanent basis ? please see below for details.

Service Delivery Manager

? The company deliver clean and reliable water supplies to around 1.5 million customers over an area of approximately 2,700 square
? Maintaining this constant supply requires the effective co-ordination of both the maintenance and repair of our water distribution system and the operational services delivered collaboratively via direct and contracted work teams.
? We are looking for a Manager to join the Wholesale Service Delivery Directorate with a real focus on providing excellent service to customers and retailers.
? You will line manage the repair and maintenance field teams and will be responsible for the efficient delivery of work to achieve regulatory, commercial and business targets in an environment that consistently promotes Quality and Health & Safety standards along with a right first time ethos.
? You will have people management experience that will enable you to drive performance, measure and monitor standards and manage costs and processes to continually improve efficiency.
? Using your proven technical, analytical and inter-personal skills, you will effectively interact with internal teams, contractors and external bodies to fully ensure quality and compliance is embedded within all operational standards and procedures.
? Ideally possessing an HNC in Engineering (or equivalent experience) you will have proven experience of water distribution systems and will have demonstrated competence in motivating, inspiring and developing a strong performing team.
? Possession of a full valid driving licence (company vehicle applies), NSRWA and IOSH certification are also essential.
? You will be required to participate in a 24 hour duty standby arrangement.

Service Delivery Manager


This job was originally posted as www.jobsite.co.uk/job/959435817