Digital product marketing manager

Thames Water
£36000 - £42000 per annum
07 Nov 2017
15 Nov 2017
Contract Type
Full Time
An exciting opportunity has arisen for an experienced Digital product marketing manager to join a growing digital team in Central Reading, Berkshire. This company provides the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and are going through a period of exciting change. On a typical day, it supplies 2.6 billion litres of top quality drinking water and its 350-sewage treatment works to treat more than 4.2bn litres of waste-water. Our client is offer a salary of £36,000 - £42,000 depending on experience and have a range of company benefits including an excellent contributory pension scheme, childcare vouchers, and season ticket loans and paid volunteering days. The Digital product marketing manager will be the key point of contact for Marketing Services and will collaborate and brief digital teams for delivery of non-service propositions. The successful candidate will confidently drive customer engagement of products and propositions at point of launch and post-launch. You will also need to be able to work with the digital teams to review solutions for new propositions as well as providing clear descriptions of requirements for Digital that align to our strategic objectives, whilst collaborating with stakeholders to ensure the agreed objectives are met, and continuous optimisation is prioritised. Why apply? Their goal is to be the best of all utilities in the digital space. This is a unique opportunity to take on the challenge of flipping traditional utility perception on its head, and creating end-to-end experiences that can actually make a difference in the community and the environment. This is an exciting time where they are growing our digital team that will challenge the traditional view of utility and lead to deliver an excellent digital experience for customers and support thier brand purpose. What will this role involve? Key responsibilities of the Digital product marketing manager: You will be the point of contact for all things Marketing Services e.g. Corporate, Developer Services, Wholesale, Community and others, ensuring all Digital elements are clearly articulated and where possible, propositions are designed digital first Run roadmap of activity that aligns to all Customer plans and liaise with and manage external suppliers and internal stakeholders to develop new and existing products and propositions to ensure they are delivered within budget, on-deadline and in-line with brand and legal guidelines. Innovate planning and problem solving to manage volume of demand and non-BAU deliverables. Be involved in virtual teams planning launches and content deliverables. Contribute to Marketing plans by providing input / advice back out to stakeholders. Deliver on-going optimisation to continuously improve engagement metrics. Act upon insight from site and customer date and implement test and learn and propose action. What skills are we looking for? The ideal candidate will be commercially aware of how digital execution will contribute to objectives and align with Digital KPI's. We are keen to see candidates who are able to demonstrate a passionate for creating and developing brilliant customer experiences. You will be an experienced digital and marketing professional with proven experience in a digital experience-related role as well as having excellent interpersonal skills - with the ability to deal with individuals at all levels of the company and articulate technical issues in a straightforward manner. You be solutions and outcomes focussed whilst incorporating innovation and creativity and ideally have experience of working with external agencies and in-house/off-shore developers Proficiency in Microsoft Office: Excel, Word, PowerPoint, Web analytics programmes -and Google Analytics, web content management systems - ideally Sitecore and have a understanding of website accessibility standards Closing date 13th November 2017
This job was originally posted as