Service Charge Accountant

Fortress Recruitment
£40000.00 per annum
07 Nov 2017
16 Nov 2017
Contract Type
Full Time
The Service Charge Accountant is a crucial role, with responsibility for ensuring that service charges are accurately calculated and demanded for all of the properties. These include charges for Leaseholders & Shared Owners, Supported Housing & General Needs tenants, on both existing and new developments.

You will provide leadership to both the team of officers you manage and the group, liaising with relevant Department Heads and Directors to identify service charge trends, issues and improvements.

You will need to prepare and present reports, management account information and budgets to a range of audiences, making complex information and figures easily understandable.

This is a highly challenging area, where attention to detail and an ability to work under pressure are required to meet legal requirements and timescales.

You will have experience of dealing with service charges, understanding the issues and methods related to the calculation of these.

Most of all you will need to ensure compliance with legislative & regulatory requirements, while meeting the needs of customers to ensure that charges are reasonable, transparent and fair.

Ensuring the timely and accurate billing of all service charges. All charge details to be clear and transparent, giving reasons/details of large increases for residents.
Construct service charges on all new developments ensuring that all charges are reasonable and recoverable
Ensure service charge policies and procedures comply with statutory and regulatory requirements and Swan's financial regulations. Keep up-to-date on statutory, regulatory and best practice developments and ensure policies, procedures and practices conform.
Validate all service charges and process inter-department cross charges. Monitor discrepancies between estimated and actual costs taking corrective action where necessary.
Ensue that rent review processes are completed, including service charge calculation for all tenures
Act as key liaison with all stakeholders on service charge matters.
Support the finance manager in the preparation and management of the year end service charge audit
Manage the production of leasehold service charge estimates and actual audited statements ensuring they are issued in time and comply with statutory requirements.
Ensure appropriate support, advice and training for operational staff on all aspects of service charge management.
Assist by providing information in a timely manner so that complaints and service charge disputes can be responded to in line with the Association's procedures. Take action to remedy any weaknesses identified in service delivery.
Assist as necessary with ensuring accurate information is provided for Courts, Mediation and Tribunals.
To monitor, develop and implement IT systems and manage the data input processes and administration of relevant modules.
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