Telecoms Field Engineer
Location: Oxfordshire / Buckinghamshire
Benefits: Basic circa £30K + £5K Car Allowance
Product knowledge required: Unify (or other business phone systems / applications Avaya / Mitel / NEC).
Our client is well established and are a rapidly expanding and award winning telecoms company providing managed voice, data and mobile services. With a genuine commitment to further enhancement of their products and quality of service, this is an excellent time to join a forward thinking and innovative market leading company. They now seek a home based Field Engineer to join the team. The ideal living location is Oxfordshire / Milton Keynes / Northampton area.
If you are an experienced Unify engineer this is ideal however the client will cross train engineers who have experience on other phone systems e.g Avaya IP Ofifce, Mitel, NEC.
Job spec -
The major responsibilities of a telecommunications service engineer include working with equipment, licenses and platforms from the chosen partners of the companyt. You will be responsible for solving problems, assessing situations and finding solutions to incidents presented to you on a daily basis. You will be required to resolve these incidents either remotely or by attending a customers site at the earliest opportunity or as arranged with the customer.
You will be responsible for understanding how telecom services, equipment and platforms work in line with the manufacturers guidelines and ensure that you conform to best practices during remote and on-site work.
We require you to be fully involved with the management of incidents through our CRM for our maintained customers nationwide. In addition to responding to incidents, you will be required to perform installations at the discretion of the company at new and existing customers sites across our product portfolio.
This job was originally posted as www.jobsite.co.uk/job/959436708