Credit Control and Billing Analyst

Epiq Systems, Ltd.
London (Greater)
31 Oct 2017
16 Nov 2017
Contract Type
Full Time

The Credit Control and Billing Analyst is responsible for managing the collections process and preparing timely and accurate billings for a global professional services. The successful candidate will be client, creative and solution oriented, while delivering timely and high-quality results and able to pursue multiple concurrent initiatives.


  • Assure timely collections on invoices, working in conjunction with sales and client services and sales teams.
  • Answer customer inquiring related to invoices and payments.
  • Engage with stakeholders for continuous improvements to collections process.
  • Complete monthly billing cycle from gathering and verify billing items to creation of timely and accurate client invoices
  • Create and verify support invoice documentation for both internal and client needs
  • Understand and bill clients in accordance with contractual requirements
  • Deliver invoice and required documentation to customers, answer customer inquiries related to invoices, and follow up on payment of the invoice
  • Ensure compliance with internal and external audit controls.
  • Assist with other sections of monthly billing cycle when required.
  • Engage with stakeholders for continuous improvements to the contract / billing / collections processes, evaluate and recommend improvement actions.


  • Knowledge of customer contractual arrangements.
  • Ability to understand complex pricing methods.
  • Excellent attention to detail.
  • Positive attitude and strong customer focus.
  • Work well in a cross-functional matrix environment, both independently and as part of a team.
  • Advanced Excel skills required.
  • Strong problem solving and analysis skills.
  • Excellent communication skills (verbal, written, presentation).
  • Ability to thrive in a fast paced business environment.


  • +3 years of billing experience preferred
  • +3 years of collections experience preferred
  • Experience with SAP or similar ERP system preferred

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