Optical Area Manager - West London

Luxottica Retail Ltd
London (Greater)
01 Nov 2017
16 Nov 2017
Contract Type
Full Time
As an Area Manager you will be responsible for driving sales/business performance and ensuring all KPI targets and profit objectives are delivered across an area of retail stores.

You will work with Store Managers to develop a strategic plan in line with regional objectives, provide effective leadership, development and performance management across the area. You will strive to provide exceptional customer service by leading and creating an inspired selling culture within all stores, as well as ensuring high store standards are consistently met. As a Luxottica ambassador you will role model the Luxottica characteristics and the David Clulow culture.

Major Duties & Responsibilities:
  • To maximise area performance; increase sales, improve margins and reduce costs
  • To keep ahead of trends and effectively monitor competitor activity to maintain a leading edge
  • Improve operations and procedures to ensure the customer receives an memorable experience
  • To adhere to all retail legislation and make procedural recommendations
  • To effectively manage new store openings and closures
  • Create a high performing culture through effective people management and clear succession plans
  • Create team engagement through providing inspirational leadership and clear channels of communication
  • Ensure that high quality staff are recruited, retained and developed in line with area succession plans
  • Lead, motivate and develop store management teams ensuring that managers strive to exceed existing performance standards
  • Network effectively with internal and external stakeholders
This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line manager
Knowledge and skills.

  • Excellent customer service skill
  • Excellent communication and listening skills
  • Time Management skills
  • Persuading & influencing skills
  • Coaching & development skills
  • Performance Management skills
  • Leadership skills
  • Highly commercial
  • Able to networking effectively
  • Results driven
  • Forward thinking - the ability "to think outside of the box"Education & Experience
In addition:
  • Flexibility to travel & must hold valid driving license
  • 5+ years retail management experience managing multi-site operations

This job was originally posted as www.retailchoice.com/job/77395507