Store Manager - Harrods

Cath Kidston
London (Greater)
01 Nov 2017
16 Nov 2017
Contract Type
Full Time
Store Manager - Harrods

Cath Kidston is the Home of Modern Vintage; Cath founded her first store in 1993, selling floral ironing board covers, and what a long way we have come since then! Our company has developed into a much-loved quintessentially British lifestyle brand with a global, multi-channel presence, which continues to grow year on year. We brighten up the lives of our customers with our unique, colourful and witty prints and our fresh take on design, all of which are conceived by our very own Creative team.


We are currently looking for a positive, inspirational Store Manager, with a passion for the Cath Kidston brand, to join our fantastic Retail Operations team within a busy, vibrant store environment. You will report into the Regional Manager and will have full ownership of the day to day performance of the store.

  • Driving company-based targets on a daily, weekly and monthly basis.
  • Delivering excellent customer service through the development of a highly trained team with exceptional product knowledge expertise and service capabilities.
  • Recruiting a diverse, on-brand and highly effective team, as well as training and developing them to enrich the success of the store.
  • Facilitating strong team results through the effective management of individual performance and contribution.
  • Successfully implementing in-store marketing promotions and events.
  • Maintaining excellent product presentation and high standards of merchandising at all times.
  • Driving efficiencies and processes across the store operations, to include maintenance of stock levels and control of replenishment and shrinkage.
  • Effectively managing security and loss prevention, as well as risk management, health & safety and banking procedures.
  • Building a valuable network within the local community to drive brand awareness and footfall.

  • Previous experience at store management level is essential, managing a successful team in a commercial, sales-driven environment.
  • A confident, highly motivated leader with natural warmth in your approach to both customers and your team.
  • A keen passion for our brand and enthusiasm for our product.
  • Ability to prioritise, delegate and multi-task whilst maintaining an outstanding level of customer service.

  • An environment which fosters continuous learning, including a structured induction process, leadership training and development.
  • Given the strong growth period we are presently experiencing, this is a really exciting time to join the brand, with a wealth of opportunities on offer to develop and progress.
  • We consider our business `one big team` and believe that everyone should enjoy a good work-life balance as well as recognition for their performance and contribution.

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