Concession Manager - Croydon

Recruiter
Prestige Executive Recruitment
Location
Croydon
Posted
30 Oct 2017
Closes
16 Nov 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

CONCESSION MANAGER - CROYDON

The Client

Our client is a dynamic fast fashion ladies wear retail group that focuses on delivering catwalk style looks and the latest trends at value for money prices. Extensive scope for development and progression within the company. Superb benefits and a dynamic team environment.

Job Purpose

To assist with the effective day-to-day operations of the store, driving sales to meet and exceed targets. To lead a team in an environment where the focus is on the customer.

Role Responsibilities:

Ensure high standards of customer service are maintained at all times

Coach and develop the team to approach customer and convert the sale

Understand the key trends and identify customers' needs

Drive ATV and conversion to achieve company targets

Influence and control all store KPIs, budgets, wage costs and expenses

Look at driving LFL and maximising profit at every opportunity

Ensure store teams achieve their stock loss targets and manage write offs to Company guidelines

Take appropriate action to improve sales performance of store & individual

Accountable and responsible for administration and health and safety policies and procedures e.g. cash handling, stock take, security

Run the floor ensuring operational and sales standards are maintained

Ensure compliance to the Company's visual guidelines and deliver consistently in your store

Regularly review windows, store environment and layout for customer shop-ability

Manage daily replenishment, option & size checks and taking appropriate action where needed

Effectively plan and ensure promotions & window schemes are actioned in line with Company guidelines

Recruit the best people to deliver on customer service and convert sales

Carry out an effective induction, coach on non-negotiables and performance review

Train and develop staff in selling techniques and general duties i.e. cash handling, customer service, house keeping

Skills & Experience:

Sales focused with keen understanding of what great retail standards look like

Several years Assistant Store Managerial, Concession Managerial or Senior Supervisory experience within ladies fashion retail

Commercial, results driven, understands KPIs and how to drive them

Has the ability to act and operate on their own initiative

Has effective communication, time management, planning and organisational skills

PLEASE NOTE: Unfortunately due to the volume of applications being received we can only respond to those offering the relevant experience as outlined in the advertisement. If you have not heard from us within 48 hours, then you may presume that your application has been unsuccessful.


This job was originally posted as www.retailchoice.com/job/77380873