IT Operations Engineer

Jet2.Com Limited
02 Nov 2017
15 Nov 2017
Contract Type
Full Time
Here at and Jet2holidays the customer is VIP, we strive to exceed expectations. We work together as One Team in an Agile environment and we all drive a culture of change, inspiring and motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes and Jet2holidays a great place to work and leads to better service for our all-important customers.

What you'll be doing
We need a IT Operations Engineer to join our IT Operations Team to help ensure the smooth running of and Jet2holidays IT Systems. The Shift Engineers will support the IT Shift Leader in ensuring the smooth running of The Bridge (IT Operations Centre), closely monitoring our important systems and quickly reacting to any issues.

This is a new and exciting role which will help improve our already-renowned customer service. The Bridge serves the following functions; 24/7 monitoring of systems, fast response to issues, takes servers in/out of operation to perform routine maintenance, acts as first point of contact and escalates to subject matter expert (SME) teams if needed and supports the applications support team during downtime.

Who you are
We're interested in people who like to be pro-active and vigilant. You must have a passion for customer service and responding to incidents! The successful candidate will have experience and knowledge of a 24/7 operations or support environment, Strong Operating System knowledge across Windows and Linux (Red Hat) platforms, good SQL skills and an appreciation of corporate networking platforms - Cisco Nexus, F5 BIG-IPs. You will need to be ITIL certified and able to work on a 4 days on, 4 days off shift pattern.

What we're offering
You will be working off powerful, top spec machines learning from some of the best in the business. We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.

We will be holding interviews for suitable applicants for this position on Wednesday 1st, Thursday 2nd, Wednesday 8th and Thursday 9th November 2017 in Sheffield City Centre.

Next steps
We want you to join us and build a career with us, so if you would like further information on the role please contact Johnathan Nicolson, Recruiter, at and the hiring manager will get back to you, otherwise click the Apply button NOW! (IT Systems)

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