Technical Analyst

Zest Recruitment Solutions Limited
County of Herefordshire
£28k pa
31 Oct 2017
16 Nov 2017
Contract Type
Full Time
Role - Technical Analyst
Salary - £28,000
Location - Herefordshire

Are you looking for your next role that can provide you with the right step up your career ladder, with plenty of chances to progress? Would you like to work for a company who is at the top of their market in the food industry? If this sounds like the perfect next step for you, then please apply.

This company is well known for their experience, knowledge and background within their product sector in the food manufacturing industry and also the food service sectors. Their main aim is to meet the demands of their customers and their markets.

The Technical Analyst's Key Responsibilities will be:
*Become a technical specialist in the company's products by leaning the processes involved in manufacturing in order to support site Quality Managers.
*Logging and trending customer complaints.
*Informing the site of customer complaints.
* Visiting customers where required in order to gather information and enhance customer relationships.
*Drive the process of reporting to customer in order that all complaints get closed out within agreed time frames.
*Support the operations teams in inspecting returns to the site to determine root causes of issues.
*Be instrumental in and support the operations team on site to carry out full investigations into customer complaints.
*Compiling results of site investigations into a report format for the customer.
*Answering or directing customer enquiries.
*Additional requests as directed by Technical Manager.
*To provide cover for other technical team members in periods of absence.

The Technical Analyst's Key Requirements will be:
*Food Technology background - ideally to degree level
*Good communication and telephone skills
*Computer literacy with good literacy and numeric skills
*Able to work as an effective team member
*Attention to detail
*Liaison / negotiating skills

To apply for the role please click apply!

Or alternatively contact Chelsea Laws on **************

Zest are specialist recruiters within the food and drinks manufacturing industry and Chelsea Laws looks after roles such as a Food Technologist, Senior Food Technologist, Technical Assistant, Technical Coordinator, Specifications Technologist, QA Assistant Manager, Quality Supervisor, QA Manager, Quality Systems Manager, Technical Coordinator, Technical Officer and Technical Administrator.

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