IT Support Engineer

Metier Recruitment Limited
£20,000 - £22,000
31 Oct 2017
16 Nov 2017
Contract Type
Full Time

An opportunity has arisen for an Onsite IT Support Engineer

Suitable candidates would have experience in:

Windows Operating Systems
Microsoft Office Packages
Image building and deployment
Active Directory management
Google Suite administration
General PC hardware maintenance
Printer and Audio-Visual support
Mobile device management
Wireless and network troubleshooting
ITIL Service Desk operations

Experience of working in educational environments is desirable but not essential.
Duties Will Include:

Assist the Service Desk with the delivery of ICT managed support services.
Resolve service calls as directed by the Service Desk.
Monitor and manage IT incidents within the school.
Liaise with SLT and staff in order to appraise and advise on ICT use in the classroom.
Strategic thinking around the IT estate and it?s added value to school operations.
Provide school-based users with technical assistance and report service issues in accordance with the Service Desk policies.
Provide high-quality customer service and promote the company?s reputation.
Assist with project work as directed by the Technical Operations department.

Continuous training and opportunities to progress within the company will be provided.

Please note that any offer of employment will be subject to successful references and DBS check for this position. We can only accept applications from persons authorised to work within the UK.

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