Oracle Support Analyst - Wellingborough, Northants

Erin Associates Limited
31 Oct 2017
16 Nov 2017
Contract Type
Full Time

Oracle Support Analyst ? Wellingborough, Northamptonshire

Salary ? 35k plus excellent benefits

This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Support Analyst with solid experience in supporting Oracle applications and the Oracle Business intelligence suite. Ideally you will have a minimum of 3 years? experience in a similar role and will join their vibrant Infrastructure team.

Key responsibilities for this Application Support role include:

  • Maintain user profiles, defining roles for new and existing staff for applications.
  • Manage application issues and incidents.
  • Create service requests for functional issues related to non-outage application problems and request for change for activities such as patching, refreshes, backups, upgrade and provisioning.
  • Liaising with third party service providers about connectivity and application issues.
  • Support management and project committees by co-ordinating plans, monitoring progress and reporting (timelines, work stream progress, monitoring risks and incidents).
  • Ensure project documentation is properly maintained.
  • Contribute to continuous improvements in the project team.

Skills & Experience;

  • Oracle PL/SQL
  • Oracle Business Intelligence / OBIEE
  • SQL, SQL Server
  • Sharepoint
  • Microsoft Visio Professional 2016
  • Microsoft Office
  • Preferably Financial Services experience

You will be a motivated self-starter with excellent organisational and communication skills, ideally with hands on experience of supporting Applications / Software maintenance. You will be self-motivated and be able to project a professional image with the ability to work effectively under pressure in a fast-paced environment and deadlines. This is an excellent opportunity to take the next step up in your career with a company that will invest in your career development.

Keywords, Application Support, Support Analyst, Technical Support Analyst, Oracle Support analyst, Financial Services, Wellingborough, Northampton, Kettering, Northamptonshire, Oracle PL/SQL Developer, Oracle Business Intelligence, OBIEE

Send your CV to Sian now

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Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.

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