Oracle Support Analyst - Wellingborough, Northants
Oracle Support Analyst ? Wellingborough, Northamptonshire
Salary ? 35k plus excellent benefits
This advanced organisation based in Wellingborough, Northamptonshire with good links to Kettering, Bedford & Northampton are looking for a talented Support Analyst with solid experience in supporting Oracle applications and the Oracle Business intelligence suite. Ideally you will have a minimum of 3 years? experience in a similar role and will join their vibrant Infrastructure team.
Key responsibilities for this Application Support role include:
- Maintain user profiles, defining roles for new and existing staff for applications.
- Manage application issues and incidents.
- Create service requests for functional issues related to non-outage application problems and request for change for activities such as patching, refreshes, backups, upgrade and provisioning.
- Liaising with third party service providers about connectivity and application issues.
- Support management and project committees by co-ordinating plans, monitoring progress and reporting (timelines, work stream progress, monitoring risks and incidents).
- Ensure project documentation is properly maintained.
- Contribute to continuous improvements in the project team.
Skills & Experience;
- Oracle PL/SQL
- Oracle Business Intelligence / OBIEE 22.214.171.124
- SQL, SQL Server
- Microsoft Visio Professional 2016
- Microsoft Office
- Preferably Financial Services experience
You will be a motivated self-starter with excellent organisational and communication skills, ideally with hands on experience of supporting Applications / Software maintenance. You will be self-motivated and be able to project a professional image with the ability to work effectively under pressure in a fast-paced environment and deadlines. This is an excellent opportunity to take the next step up in your career with a company that will invest in your career development.
Keywords, Application Support, Support Analyst, Technical Support Analyst, Oracle Support analyst, Financial Services, Wellingborough, Northampton, Kettering, Northamptonshire, Oracle PL/SQL Developer, Oracle Business Intelligence, OBIEE 126.96.36.199
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Erin Associates Ltd is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.jobsite.co.uk/job/959360284