Insight Manager - 11 Month FTC

Broadbean Technology Ltd
31 Oct 2017
16 Nov 2017
Contract Type
Full Time
We're part of Europe's leading entertainment and communications business. With over 22 million customers across five countries, we make life easier by entertaining and connecting people. It's a genuine team effort. That's why we want talented people, like you, to join us and help make the future happen.

Our experts working in Insight and Decision Science (IDS) are leading the way when it comes to understanding consumers and creating actionable insight about their behaviours, attitudes, needs, how they like to interact and what makes them tick. This consumer intelligence helps deliver a better experience and service to consumers and improves marketing performance. Our teams have developed, and are responsible for, one of the most powerful, large-scale consumer data sets in the World, combining detailed consumer cross-platform viewing behaviours with transactions, interactions, profiles, needs, attitudes and preferences across a wide breadth of UK and ROI households.

The perks

As a valued member of Sky, you'll benefit from an excellent pension scheme and 25 days paid annual leave.

Your key responsibilities:

The Insight Manager role will be directly responsible for insight requirements for Sky's entertainment channels.

* Use existing analytical tools and data resources to generate insights about TV viewing: work as a self-starter and be actively curious about what numbers are telling us and how they can be actioned to improve our decision making
* Develop and maintain a strong understanding of content strategies and viewing performance: track performance of actions taken by the business and the impact on customers; be able to articulate reasons for underperformance in certain segments and suggest what improvement actions could be taken; work very closely with the rest of Insight & Decision Science to understand and influence key business KPIs
* Support the Entertainment teams in implementing analysis projects. Examples include understanding the impact of changes to content rights; using viewing behaviour to drive future content rights; reviewing the impact of specific propositional activity on content engagement

Your skills

* Stakeholder Management: Candidate must have an excellent and proven track record of having established successful business relationships with stakeholders at Head of Department Level. Evidence of influencing, engage with, and responding to senior stakeholders with credibility.
* A proven track record of working in an analytical role with a commercial focus and being responsible for the work that you produce.
* Hands on experience using data mining tools or languages (e.g. SAS, SQL) is necessary, as is experience of using visualisation tools (e.g. Tableau)
* Ability to articulate insight in a commercial and marketing context and deliver this insight clearly and concisely to senior stakeholders
* Experience working with exceptionally large datasets of customer level data
* Working in a dynamic environment: Enjoys working in an innovative and creative environment. Able to deliver big picture benefits and also make careful and swift prioritisation calls.

If you're ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today

Happy to talk flexible working

It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Criminal Record Check.

Believe in better
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