IT Projects Engineer - Customer Migrations

Recruitment Genius Ltd
£25k - £28k pa
01 Nov 2017
15 Nov 2017
Contract Type
Full Time
Are you an ambitious talented IT Engineer looking to develop your career in client focused Technical Projects? If you have 18 months+ proven 2nd Line Technical experience, possess excellent communication skills, can work well under pressure and can commute to Croydon then this business wants to hear from you! The Role The ideal candidate will be working as part of the Professional Services Team to ensure seamless migration of new customers onto their Cloud Services, including our Hosted Desktop and VoIP platforms. Main duties will include: - Client virtual systems specification and build/configuration - Third party software installation, integration and troubleshooting - Migrating (Onboarding/Off boarding) clients to/from Hosted Desktop (DaaS) and VoIP platforms - Producing, working to and reporting on individual client project plans - Taking ownership of issues - Liaising with external stakeholders to ensure professional and supportive services are delivered at all times Essential Skills Required: The ideal candidate should have a proven record of excellent customer service, with a focus on communications, troubleshooting and time management. They should be motivated, have high levels of attention to detail, with ability to follow processes and procedures effectively. They should be able to identify, assess and complete required works to achieve project and team objectives. The technical skills required for the role include: - 2nd Line Desktop Support Experience - Experience working with Microsoft Remote Desktop Services, Citrix, Sever and Network configuration and maintenance - Windows Desktop OS 7/8/10, Windows Server O/S 2008R2 - 2016, Apple OS (Mac and iOS), Android - VMware 6 - 6.5 - Active Directory - Microsoft Office Suite and Exchange 2013 - 2016 - A Microsoft Certification - Windows Server preferable The following are not a requirement of the role, but would be beneficial to a potential employee. Training opportunities may be made available to the right candidate. - Project Management/Project Administration experience (Qualification - Prince2 [Foundation level] ) - Experience of migrating companies between platforms - Citrix Qualification The Package Salary: £25,000 - £28,000 dependent on technical expertise and experience. Company pension scheme. Working hours: Generally 9:00 - 17:30 PM Mon - Fri (37.5 hours); however the company operates between 7am and 6pm, so a degree of flexibility is available. Some weekend and evening working will be required for out of hours migrations, and a flexible approach to this is essential to the role. Please note: Due to the sensitive nature of the data held within the Company, the successful candidate will be subject to a strict security screening process, including a criminal record check. Please do not apply if you are unable / unwilling to complete this process.
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