Service Engineer

The Francis Crick Institute Limited
London (Greater)
from £27,000 per annum, subject to skills
31 Oct 2017
16 Nov 2017
Contract Type
Full Time


The Francis Crick Institute (the Crick) is a partnership between the Medical Research Council (MRC), Cancer Research UK (CRUK), the Wellcome Trust, University College London (UCL), Imperial College London and King?s College London. It is a registered charity whose purpose is to conduct biomedical research into all aspects of human health and disease.

The institute is a world-leading centre of biomedical research and innovation. It promotes connections between researchers and disciplines and between academic institutions, healthcare organisations and businesses. Dedicated to research excellence, the institute has the scale, vision and expertise to tackle the most challenging scientific questions underpinning health and disease. It in world-class with a strong national role ? training scientists and developing ideas for public good. On 1 April 2015, staff from the London Research Institute (CRUK) and National Institute for Medical Research (MRC) transferred to the Crick to form a fully functional research institute on four sites. In 2016, the Crick moved to a single new, purpose-built research centre in St. Pancras which houses some 1,500 staff.

Researchers at the Crick are operating over 10,000 pieces of scientific equipment. It is vital that equipment is well maintained and returned to service quickly following breakdown. The Scientific Equipment Care Service provides high quality, responsive, and cost effective, in-house service to maintain and repair scientific equipment, minimising disruption to scientific operations in the event of equipment failure.


As a multi-skilled engineer, you'll be responsible for making sure scientific equipment functions normally, via preventative or reactive maintenance. This could involve could work on electrical, electronic or mechanical systems.

Your duties will include:

  • Carrying out reactive maintenance, diagnosing faults and repairing equipment
  • Checking and calibrating instruments to make sure they are accurate
  • Carrying out preventative maintenance and fitting new parts
  • Carrying out quality and safety inspections
  • Recording ?helpdesk? calls and responding to scientific equipment breakdowns
  • Arranging and hosting external service engineers
  • Modifying and adapting equipment when required and assisting with research prototypes.
  • Identifying, sourcing and procuring components
  • Keeping scientists and laboratory managers informed of progress
  • Recording all activities relating to equipment via the asset management software
  • Maintaining a stock of critical spares


The post holder should embody and demonstrate our core Crick values: Bold, Imaginative, Open, Dynamic and Collegial, in addition to the following:


  • A qualification in a relevant electronic and electrical engineering discipline such as City and Guilds or BTec ONC
  • Experience of electronic and electrical fault-finding and repair of a wide range of devices, down to component level
  • Good communication skills, both written and oral
  • Ability to explain technical issues to non-technical personnel
  • Positive attitude and work ethic
  • Attention to detail
  • Ability to work without supervision
  • Flexibility and a willingness to learn
  • Physically capable, as the role involve some moderate lifting / manual handling


  • Experience and a qualification in Inspection and Testing of Electrical equipment (Portable Appliance Testing)
  • Electronic/electrical design and modification experience
  • Any relevant qualifications or experience working with mechanical or refrigerant systems
  • Previous roles in a scientific or healthcare environment
  • Ability to adapt to new technologies and learn new skills
  • Awareness of health and safety issues including Biological and Radioactive hazards

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