Retail Systems Delivery Manager

West London
£70000 per annum
04 Oct 2012
01 Nov 2012
Annelisa Dinwoodie
Contract Type
Full Time

Salary £70k
Based West London

This is an amazing opportunity.
You will be working in one of the most well known and valued high luxury branded organisations. They have just invested millions into their IT team
Your knowledge and experience will be enhancing the company.


POS (Point of sales) Essential that you have experience with this. Preferably over 2 years leading a project

Management experience - you will be managing a team of 5 so it is essential you have management experience you will also be 2 steps down from director level

Communication - You must be a clear communicator you will be meeting with stakeholders so need to be confident and a great communicator

More in depth below


Ensure delivery of quality solutions, on-time and on-budget with effective support model to meet required SLA

Resource Management - ability to work to challenging timescales, jugging multiple work streams at one time

Pro-active approach to reducing solution defects and rework

Attention to detail - architect and deliver solutions which meet the business requirement whilst considering future supportability and overall architecture. Ensure fit-for-use and fit-for-purpose products are delivered.

Aid in the transition from development to support

Constant focus to meet and exceed SLA's, identify improvements and monitor for potential issues

Shape and enforce team standards, seek ways to further improve these and ensure their adoption across the team

Ensure all areas are thoroughly documented for support purposes

Continually seek opportunities to increase customer satisfaction and manage customer expectations


Proven track record as a resource manager

Demonstrable line management skills - professional development of individuals in the team, performance management

Recruit talent - able to interview effectively in order to assess an individual's suitability for the team (technical and cultural fit)

Encourage open and clear communication promoting working practises built around trust and team work


Solid experience on Point of Sale systems, e.g. Retail Java, BTE Store 6 and BeanStore

An understanding of the Java runtime environment and application servers, e.g. Tomcat, IIS

Experience in troubleshooting and resolving database issues.

Knowledge of operational aspects of IT - RTO, RPO, DR, Business Continuity

Knowledge of Microsoft Windows Server technology

Knowledge of Deployment Technology such as Symantic Ghost

Broad understanding of IT technical knowledge and practices

Any experience of the following applications would be advantageous:- Delarue ISA, Girovend


Good analytical skills with an aptitude for problem resolution

Focus on delivery - ability to work to strict deadlines with good planning, scheduling, monitoring and organisational skills

Manage by exception - communicate effectively within the project team and to all stakeholders, escalate as appropriate

Learn from experience - incorporate lessons learnt from previous projects and document lessons for future use. Ensure this practise is adopted across the team.

Ability to write both user and technical documentation

If you are interested please send your updated CV and call Annelisa on 0207 907 3838.

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