Graduate Information Adviser

Recruiter
Red Recruitment
Location
Cheltenham Trade Park
Salary
£18,000 per annum
Posted
12 Oct 2017
Closes
31 Oct 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time

Graduate Information Advisor

If you are a graduate, who has a proven record of customer experience looking to work within a organization with great potential for career development & progression, then this could be the role for you!

Location: Cheltenham

Starting salary: Great starting salary of £18k

Job Type: Permanent

Working hours: Full time 8:30am - 17:00pm

What your role will be?

  • Take and manage a high volume of incoming telephone calls from people and organisations worldwide
  • Respond within service level agreements to written enquiries from people and organisations worldwide
  • Deal with incoming / outgoing post
  • Log enquiries in a records database
  • Ensure payments from customers are logged and sent for processing
  • Process and respond to enquiries within expected time frames
  • Provide general administrative support
  • Occasional opportunities to represent the company at external events

So, what's in it for you?

  • Private Health Care
  • Pension scheme after 3 Months
  • 25 Holidays entitlement plus bank holidays
  • Great Career progression
  • City centre location with excellent transport links

Requirements

  • Proven experience in an administrative processing customer focused role in a similar environment Excellent team working skills & customer service skills
  • Experience of working in a busy office based environment
  • Flexible and adaptable with a positive attitude
  • Professional, courteous
  • Ability to thrive and remain calm, polite and patient under pressure
  • A minimum of one year's experience in a call centre or similar environment dealing with high volumes of inbound calls
  • A UK Bachelor Degree

Closing Date:

19.09.2017

Interview Date:

wc 25.09.2017

How to apply:

If this would be something you are interested in and have the right skills we would love to hear from you…

Click apply now!

Alternatively call us on or email me directly on