Customer Service Advisor

Location
Bristol
Salary
£17500 - £18200 per annum
Posted
13 Oct 2017
Closes
10 Nov 2017
Ref
00074553
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor - Bristol

Leading independent cleaning and catering distributor, based in Bristol for over 128 years, has an exciting position vacant to join the customer services team.

If you have a friendly can do attitude, enjoy working as part of a team and care about giving good service this is the role for you.

Role
- Respond to customers by phone, email or web
- Offer knowledgeable advice to support customers' business requirements
- Process orders professionally and accurately answering any queries in a timely manner
- Share knowledge about products and services to benefit customers business
- Support the field sales team with data management and contacting customers
- Proactively promoting company services as and when required

Skills
- A friendly and professional telephone manner is essential
- Ability to see a situation from the customer's perspective
- Have good organisational skills and ability to manage own time effectively
- Competent with Microsoft packages, Word, Excel and Outlook
- Excellent verbal and written communication skills
- Ability to use own initiative and perform effectively under pressure

What You Will Receive
- Competitive salary including pension scheme enrolment
- Ability to develop and progress within the company
- Profit share rewards after a qualifying period
- Training and support to develop your customer service skills to the next level
- Company staff benefits scheme
- Opportunity to develop best practise in a growing company

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