1st Line Support/Customer Service

Recruiter
One To One Personnel Ltd
Location
Basildon
Salary
£18k - £25k pa
Posted
07 Oct 2017
Closes
08 Nov 2017
Contract Type
Permanent
Hours
Full Time
Do you like to listen? Do you like to give advice? Do you have IT knowledge (not degree level just a basic understanding) Would you like to earn £18,000 per year.. Excellent opportunity has arisen due to demand in the business of IT Support within a company based in Basildon. Ideally we are looking for a candidate who is driven, confident with excellent communication skills; someone who is articulate, polite, and social and has the ability to work under pressure and cope in stressful situations. Main purpose of the role is to liaise between clients with IT issues and the in-house technical support team. This will include the initial log of the call, entry onto the database and follow up call too. If you have previous customer service experience and are used to working via the phone; have some IT knowledge and looking for a chance to make a difference, this could be the ideal opportunity for you. Permanent position Immediate start Excellent working conditions £18,000-£25,000 per year (dependant on experience) Monday to Friday 40 hours per week Parking
This job was originally posted as www.jobsite.co.uk/job/959277639