Client Services Account Manager

Advantage Resourcing UK Limited
United Kingdom
£20 - £23 p hour
06 Oct 2017
08 Nov 2017
Contract Type
Full Time
A top tier Investment Bank is seeking a Client Services Account Manager within the Secured Programme Debt Team. The ideal candidate will be responsible managing a portfolio of global clients ensuring that they receive optimal service levels and that relationships remain strong and effective at all times.

Responsibilities include but are not limited to:

- Ensuring the business strategies are followed and implemented, including the retention of existing business and working with Sales team in pursuit of new business and cross-selling opportunities.
- Managing revenues for the portfolio to ensure correct booking and receipt of fee income and amendment revenue.
- Reviewing draft documentation in tandem with the Transaction Management Group for new programmes.
- Arranging for the sign off and closing of new programmes, programme updates and completion of administrative obligations.
- Dealing with clients requests for amendments to terms and conditions of existing transactions, liaising with the Transaction Management Group & external counsel and instructing back office to ensure timely update of internal records post amendment.
- Co-ordinating timely and accurate settlement of overlying note issues, taps, repurchases and underlying collateral trades
- Extensively interacting with Operations, ensuring that all client issues are addressed and resolved to a satisfactory conclusion.
- Maintenance of all cash exceptions & receivables items within agreed timeframes ensuring appropriate escalation of aged items.
- Engage with all ad-hoc projects covering both market and business driven initiatives that affect the client portfolio & Corporate Trust business.

The successful candidate is likely to have:

- Experience in a similar role or in a Corporate Trust, Cash Management, Custody or Loan Administration function.
- Some knowledge of the following: Payment processing, Medium Term Note (MTN) Issuing & Paying Agency Operations, Structured Finance Transaction documentation, Capital Markets Operations.
- Structured Finance, Capital Markets products and/or basic accounting knowledge.

Advantage Resourcing is a service driven recruitment consultancy.