Infrastructure Team Leader

Tetrad Recruitment Group Limited
Newcastle Upon Tyne
From £38,000 to £45,000 per annum
07 Oct 2017
08 Nov 2017
Contract Type
Full Time

The Client:

Our Client has provided specialist bespoke IT infrastructure to a vast range of Clients for multiple decades. Our Client continues to grow due to the broadening of their solutions, ensuring the applications, and those from third parties, are tuned and secured across the networks. The infrastructure our client provides results in them meeting their goals and improvements that customers desire.

Our Client is looking for someone to support the continuous growing needs of their current and future clients. They are looking for someone who can ensure their team provide network, server and cloud implementation to support clients nationwide. Managing, leading and developing the team and the services it offers, will be key to success in the role. This is an exciting and challenging opportunity for the right candidate who is technically minded, has strong experience configuring and supporting Windows based environments and be an excellent team player.

The Candidate:

  • Leadership ability
  • Work well under pressure
  • Show awareness of clients’ businesses, and the impact of their IT
  • Work through challenges to reach a solution with the team


  • ITIL Foundation Certification

  • Microsoft Certification

  • Cisco Certification

  • Relevant IT related degree

  • AWS or/and Azure Certifications

Key responsibilities may include, but are not limited to:

    Daily team management (including on-call rota)

    Lead team to deliver quality IT infrastructure support to clients

    Configuration and install servers, software and networks and cloud infrastructure

    Support escalated incidents and requests

    Technical presales and Project Management as required

    Technical lead for all Cloud operations and be part of the sign off process for all Cloud proposals and designs

    Occasional working away from home

    Root Cause Analysis

    Accept ownership of the Infrastructure team workload and direct and co-ordinate activities

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