2nd Line IT Support Engineer, Witney

Recruiter
MARS Technical Recruitment
Location
Witney
Salary
From £25,000 to £30,000 per annum benefits
Posted
06 Oct 2017
Closes
08 Nov 2017
Contract Type
Permanent
Hours
Full Time

2nd Line IT Support Engineer, Witney, £25k - £30k plus benefits:

A leading IT support services business based in the heart of Oxfordshire is looking to recruit an IT Support Engineer to provide 2nd line IT support covering hardware, software and infrastructure technology. You will act as an escalation point for the 1st line support team, providing technical advice and guidance when required. If you’re looking to get more involved with hands on IT projects, then this role will give you the opportunity to manage several key customers, being proactive, making IT observations about their IT configuration and making appropriate recommendations.

The successful IT Support Engineer will need proven experience at both a 1st line & 2nd line support level. The following skills are essential for the position: ·Excellent oral and written communication

·Organised and self-motivated

·Proven track record in helpdesk support and technical fault-finding experience

·Enthusiastic and keen to learn new skills and gain certifications

·Ability to prioritise incoming workload

·Ability to calmly manage customer’s expectations

·3 years prior technical experience favourable

·Hardware and software experience (see below):

oWindows Server OS – 2008 – 2016

oWindows desktop Win 7 – 10

oExchange 2007 – 2016

oMac OS X experience*

oVMware/Hyper-V

oNetworking/TCP/IP

oVeeam

If you’re an experienced 2nd Line IT Support Engineer looking for a new challenging opportunity which offers a combination of support, IT projects and IT consultancy, then please contact the MARS Recruitment team for more information.

This role is commutable from Oxford, Abingdon, Bicester, Thame, Buckingham, Banbury, Brackley, Witney and Chipping Norton.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven’t heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).


This job was originally posted as www.cwjobs.co.uk/job/76776985