Online Tutor Leadership and Management Level 5

Wheatcroft Sims Associates Limited
07 Oct 2017
08 Nov 2017
Contract Type
Full Time
Location: Remote Salary: up to £35,000 dependant on experience To provide support and training for our distance learners using a combination of delivery methods from, virtual to face-to-face. To act as a Subject Matter Expert providing support for the product development team ensuring that they are aware of necessary updates. Skills & Experience Assessment Qualification (TAQA/A1/D32/33) Functional Skills Level 2 (Mathematics, English & ICT) or equivalent Ability to demonstrate sector experience Previous experience of working remotely Relevant vocational qualification Up to date continuous professional development Knowledge of Apprenticeship programmes and sector requirements. The role To deliver high quality delivery of content * To ensure that all content related communications from learners are answered within the defined Service Level Agreement (SLA's) and details are recorded accurately * To provide development and maintenance support working closely with the development team * To provide relevant content and comment for forums * To deliver, where appropriate, virtual classroom sessions and other online scheduled sessions * To provide content support and advice to members of the sales teams, working with the e-commerce Director - where supporting literature or online information is required * To achieve and maintain the appropriate level of knowledge for the subject areas covered * To achieve and maintain external qualifications and certifications, as laid out on your training plan, to enable quality training delivery and support * To act as mentor to other members of the team, ensuring that, where possible, knowledge transfer takes place enabling the team to answer and support more queries * Suggest new methods, processes and products to improve the services that we provide our learners Wheatcroft Sims acts as an Employment Business
This job was originally posted as