Optimisation Manager

Recruiter
NHS BLOOD AND TRANSPLANT
Location
Tooting
Salary
Band 7 - £31,696 - £41,787
Posted
08 Oct 2017
Closes
08 Nov 2017
Sector
Healthcare
Contract Type
Permanent
Hours
Full Time

NHS BLOOD AND TRANSPLANT

Optimisation Manager

Band 7 - £31,696 - £41,787

Location: Tooting

Ref: 918-CM2074

At NHS Blood and Transplant (NHSBT) we’re committed to saving and improving as many lives as possible. With blood, tissue and organs coming from our incredibly generous donors, we work hard to minimise wastage, ensuring every valuable gift is used to benefit UK patients. We’re constantly seeking ways to improve our processes, and we rely on the skilled support staff who work behind the scenes to make our systems work as seamlessly as possible. It’s a true team effort, and one that has resulted in a dynamic working atmosphere that encourages the aspirations of every member of staff. And now you can join us, bringing your expertise of analytics to the ranks.

In this maternity cover role, you will join the Customer Marketing department for a minimum of one year (with the possibility of extending your placement by a few months) to shape our digital capabilities and tools. Bringing your analytics experience to a team of digital specialists, you will develop and manage our optimisation strategies to engage with the audience across a variety of channels. Working to ensure the customer journey is always positive and results in as many conversions as possible, you will employ methods such as multivariant testing and eye tracking, guiding the digital agency, customer marketing team and other stakeholders with your creative insight. With a particular focus on our blood and organ donation websites, your cohesive analysis of visitor behaviour will help you create and maintain a long-term strategy for optimising the success of our messages.

Based in Tooting (in London), you will work within a budget so you’ll need to have good financial acumen, plus the confidence to translate data to make recommendations for improvement. With a working knowledge of conversion tools such as Optimizely, Sitecat and Sessioncam, your analytical skills (supported by experience in a relevant role) will be further enhanced by your ability to translate your findings into cohesive reports – so good verbal and written communication skills are a must. Confident in training others in relevant systems, your grasp of website analytics will be exceptional. You will also be able to plan your own workload, meet deadlines and brief others. With a solid understanding of agile development processes and experience of working with scrum teams, you will be fluent in tools such as sprint planning.

When you join NHSBT, you can expect a working environment that’s quite unique. With plenty of mentorship and guidance, you’ll also be provided with training opportunities so that your industry knowledge remains current. We promote staff internally wherever possible, so you will also be offered the chance to apply for funding to pursue personal development activities and take your career to the next level. With a good work/life balance that is supported by 27 days of leave plus 8 bank holidays and a defined benefit scheme, we’re confident you’ll flourish in this highly desirable role.

Closing date: 25 October 2017.

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